One inbox with customer context
See customer conversations alongside the record, rather than matching numbers back to a CRM after the call.
Solar communications software
Keep customer calls and messages beside the solar job they concern.
ArcSolar brings customer conversations into the operating workspace so sales and operations can see the context behind a follow-up. Calls and messages no longer have to live in a separate phone system with no customer or job record.
Book a workflow demoConversation history, ownership and customer context stay close to the work the team needs to complete.
ArcSolar / Solar communications
What changes
Replace a broken handoff with a connected workflow.
Calling and SMS in the workflow
Let teams contact customers from the same environment used to manage follow-ups, quotes and job progress.
A clearer handover between teams
Give the next person the conversation history that explains the customer's expectations and outstanding actions.
How it works
One record through the work that matters.
The workflow is configured around the retailer rather than forcing the team into a generic software template.
- 1
Open the customer conversation
Find the message or call in the shared workspace with its customer context visible.
- 2
Respond and record the outcome
Call or message the customer and keep the activity accessible to the team.
- 3
Continue the job with context
Carry the conversation into the next sales or operational action without a manual recap.
Questions
What solar teams ask about solar communications.
Does ArcSolar replace a separate business phone inbox?
ArcSolar is designed to bring calling and messaging into the same operating workspace, reducing the need to keep customer conversations disconnected from CRM and job records.
Can the team see conversation history?
Authorised team members can work from a shared communications view so customer context is not limited to one representative's personal device.
Do conversations connect to sales and operations?
Yes. Communications sit within the same platform used for customer records, quoting and delivery, helping the next action retain its context.
Related solutions
Continue through the connected workflow.
See it with your workflow